Appointments
Is booking an appointment in Malindi actually this simple?
Yes — Lumentvivid's appointment system is built for real people with busy lives, not for admin teams.
Book your slot
How booking works at Lumentvivid
The appointment process at Lumentvivid is deliberately simple. Choose a date and time online, or call us on +254 712 345678, or just walk into the teal-modern shopfront on Lamu Road. A family member confirms your slot within a few minutes. On the day, you arrive, you're greeted by name, and the service begins without delay. There's no holding music, no forms with seventeen fields, and no automated texts that nobody reads. If you need to reschedule, call before 17:00 the previous day and we'll sort it without charge.
What to expect at your appointment
From booking to completion, every step is managed by the same family team.
Same-day slots available
We keep a small number of walk-in slots open every weekday morning. If you're free, so are we — just come in and we'll fit you around our scheduled clients with no waiting longer than 20 minutes.
Personal briefing every time
Before any appointment begins, a team member sits with you for five minutes to confirm exactly what you need. We don't assume — we ask, and we listen.
Follow-up included
Two days after your appointment, we send a brief check-in message. If anything needs a tweak, we schedule a short follow-up session at no extra cost.
Easy to reach on Lamu Road
Parking is available directly outside the shopfront. The teal-modern exterior makes us easy to spot from the road, and public matatu routes stop within a two-minute walk.
“I rescheduled twice because of work commitments and both times the team handled it without any fuss at all. When I finally came in for my appointment, they remembered every detail from my original booking. That level of care is what keeps me recommending Lumentvivid to colleagues in Malindi.”
— David Kariuki, Kilifi County
Questions about booking
Quick answers from the family team.
Can I book for someone else?
Yes. Just provide their name and a contact number when booking. We'll confirm directly with them and add any specific notes you want us to remember.
What if I'm running late?
Call us. If you're less than 15 minutes late, we'll almost always hold your slot. Beyond that, we'll move you to the next available opening the same day if the schedule allows.
Do you charge a cancellation fee?
No, as long as you cancel before 17:00 the day before. Same-day cancellations without notice may incur a small administration fee of KSh 200.
How long does a typical appointment take?
Most appointments run between 30 and 90 minutes depending on the service. We'll give you a precise estimate when you book so you can plan your day.
Your next appointment is one call away
Reach the family on +254 712 345678 or book online right now.
Book your slot